• Synology Router

Synology router not connecting to internet

Sometimes, a user face Synology router not connecting to internet issue. Furthermore, if you are a new to Synology router and encounter this issue, then don’t worry. In that case, We can help you to get rid of Synology router internet issues. 

If your wireless device can’t access internet with Synology router, this is could be due to compatibility issue. Here, we are providing some troubleshooting tips to resolve Synology router not connecting to internet.

How to resolve can’t connect Synology router to internet?

Check the cable connection

First of all, you need to make sure that your Synology router is connected properly to the modem. On the other hand, improper cable connection can result in Synology router internet issues. Then, check that the cables are not damaged or hardware impacted. 

If you have used wireless method to connect to the Synology network, change it to wired connection. After that, use an Ethernet cable to connect you wifi device to the Synology router. 

Update the Synology router firmware

If you can’t access internet with Synology router, this could be due to outdated firmware. in that case, you need to update the firmware of your Synology router. Most importantly, the latest firmware will improve the performance issue and it will also resolve internet connection issues. 

Reset Synology router

In the end, if the issue still persists, you can reset the Synology router to default settings. For that, press and hold reset button. Now, wait for the LED to stop flashing. As soon as the LED becomes stable, release the button. Once done, this will bring all the configured settings of the Synology router to default settings. 

Now, you can configure your Synology router once again and try to access internet. Finally, this will resolve almost every issues with your Synology router. 

These troubleshooting tips will resolve Synology router not connecting to internet issue. In short, if you are still encountering some errors or if you are confused about synology router internet issues. In that case, you can contact our technicians as they can help you to get rid of such issues. 

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